We have received confirmation from LOCIX that the incident was caused by a switch failure. The issue has since been resolved, and we have re-enabled connectivity via LOCIX.

The LOCIX uplinks were automatically restored at 06:47pm CET, and traffic is now being routed via LOCIX again. We are still awaiting feedback from LOCIX regarding the incident. As a precaution to prevent further packet loss, we have temporarily suspended the import and export of routes to and from LOCIX until additional information becomes available.

The issue has been identified and is not an issue in our infrastructure. We are currently in contact with LOCIX to obtain further details regarding the outage. As a result of the incident, traffic routed via LOCIX experienced packet loss. Affected traffic has since been automatically rerouted through our alternative upstream providers and Internet Exchange connections.

We have identified an outage affecting our uplinks to LOCIX. Because of this, all traffic routed via LOCIX has been immediately dropped. We are currently investigating the root cause and will provide updates as soon as more information becomes available.